PRE-CONTRACTUAL INFORMATION FORM

VitharBoost Pre-Contractual Information Form

This Pre-Contractual Information Form contains mandatory information that must be provided to the consumer prior to the conclusion of a distance sales agreement, in accordance with Turkish Consumer Protection Law No. 6502 and the Regulation on Distance Contracts.

1. Seller Information

• Company Name: Yusuf Kacar Sole Proprietorship
• Address: FENERBAHÇE MAH. İĞRİP SK. NO: 13 İÇ KAPI NO: 1 34726 KADIKÖY/İSTANBUL, TURKEY
• Phone: +90 552 001 95 05
• Email: [email protected]
• Tax Office: GÖZTEPE TAX OFFICE
• Tax Number: 4851144660
• Website: https://vitharboost.com

2. Product/Service Information

• Main Characteristics: As specified in the order summary
• Total Price: Total amount including taxes displayed at checkout
• Payment Method: Credit card, iyzico, or other indicated methods
• Delivery Time: Digital products are delivered immediately after payment; physical products within a maximum of 30 days.
• Shipping Fee: If applicable, stated separately during checkout.

3. Formation of the Contract

• The Buyer declares that they have read and accepted this Pre-Contractual Information Form before confirming the order.
• The distance sales agreement enters into force upon electronic confirmation of the order.

4. Delivery and Performance

• Digital products are delivered electronically.
• The time of digital delivery is determined based on system records.
• Physical products are delivered within the legal maximum period of 30 days.
• Additional shipping costs due to absence of the buyer are borne by the buyer.

5. Right of Withdrawal and Refund

• The Buyer has the right of withdrawal within 14 days for physical products.
• Withdrawal requests must be submitted to [email protected].
• For digital content, game accounts, in-game currency, and instantly performed electronic services, the right of withdrawal expires once delivery has been completed and performance has begun.
• Returned physical products must be unused and in resalable condition.
• If withdrawal is valid, the payment will be refunded within 14 days.

6. Complaints and Disputes

• Complaints may be submitted via the contact channels above.
• Consumer Arbitration Committees and Consumer Courts are authorized within legal limits.

7. Additional Information

• The Distance Sales Agreement, Terms of Service, and Privacy Policy are available on the website prior to purchase.
• Orders become valid only after electronic approval by the buyer.