Support

At VitharBoost.com, we are dedicated to providing you with the best customer support possible. Whether you have questions about your purchase, need assistance with your account, or are encountering any issues, our support team is here to help.

1. How to Contact Us

If you need assistance, please don’t hesitate to reach out to our customer support team. You can contact us through the following methods:

• Email: Send us an email at support@vitharboost.com and our team will get back to you as soon as possible.
• Live Chat: For urgent inquiries, use our live chat feature available on the website for real-time support.
• Help Center: Visit our Help Center for quick answers to common questions and detailed guides on how to use our platform.

2. Common Issues

Here are some of the most common issues our users encounter and how to resolve them:

• Account Issues: If you’re having trouble logging into your account or forgot your password, you can reset your password by clicking the "Forgot Password" link on the login page. For other account issues, please contact support.
• Payment Problems: If your payment is not processing, please check your payment details and try again. If the issue persists, contact us via email or live chat for assistance.
• Delivery Delays: If you haven’t received your order within the expected timeframe, reach out to the seller directly through our secure chat. If you encounter any further delays, let us know and we will assist in resolving the issue.

3. Refunds and Disputes

We understand that issues may arise during transactions, and we are here to help resolve any disputes between buyers and sellers. Please keep in mind the following regarding refunds and disputes:

• Refund Policy: Refunds are only available in specific cases, as outlined in our Terms of Service. If you believe you are entitled to a refund, please contact our support team with the details of your purchase.
• Dispute Resolution: If you are experiencing an issue with a transaction or seller, our team can step in to mediate the situation and help both parties reach a resolution. Simply email us at support@vitharboost.com with all relevant information.

4. Frequently Asked Questions (FAQ)

Before contacting support, you might want to check out our FAQ page where you can find quick answers to common questions about our platform, transactions, and more.

5. Response Time

Our support team is available 24/7 to assist you. We strive to respond to all inquiries as quickly as possible, typically within 24 hours. For urgent matters, we recommend using our live chat for faster assistance.

6. Feedback and Suggestions

We value your feedback! If you have any suggestions for how we can improve our services, or if you want to share your experience with our platform, please let us know. Send your feedback to support@vitharboost.com, and we’ll be happy to hear from you.

7. Social Media

You can also stay up to date with the latest news, updates, and promotions by following us on social media:

• Facebook: facebook.com/vitharboost
• Twitter: twitter.com/vitharboost
• Instagram: instagram.com/vitharboost